Every order placed with Dimora degli Aromi is hand-packed with meticulous care and shipped directly from our Atelier in Enna, Sicily.

Pure Saffron Threads: Sealed in glass vials and protective Atelier packaging to preserve its essential oils and aroma intact. Orders are dispatched via express tracked courier services.
Cristagold Artisanal Fresh Pasta: Shipped in specialized insulated thermal packaging to maintain proper temperature control, ensuring maximum freshness and quality upon arrival.
Shipping Fees: Delivery charges and any applicable free shipping thresholds are calculated automatically and displayed in your shopping cart before checkout.

Return & Refund Policy

In accordance with EU Consumer Rights Regulations regarding perishable goods and sealed foodstuffs, the standard right of cancellation does not apply to food items once opened after delivery, for health protection and hygiene reasons.

Damaged Shipments: If your package arrives damaged during transit or if product integrity is compromised, our Atelier Concierge will promptly assist you with a resolution.
How to Request Support: Please send a notification including photographs of the package and items to info@dimoradegliaromi.com within 24 hours of receiving your delivery.